{"id":13612,"date":"2026-11-03T10:55:36","date_gmt":"2026-11-03T10:55:36","guid":{"rendered":"https:\/\/www.haktekseadmed.ee\/privacy-policy\/"},"modified":"2026-11-03T10:55:36","modified_gmt":"2026-11-03T10:55:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.haktekseadmed.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\n

Effective from 20 October 2026<\/em><\/p>\n

Haktek Seadmed O\u00dc values the privacy of its customers and website visitors. This privacy policy explains what personal data we collect, what we use it for, who we share it with and what rights you have. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act.<\/p>\n\n

1. Controller<\/h2>\n

Haktek Seadmed O\u00dc
Registry code: 11356846
Address: T\u00f6\u00f6koja 8, 10138 Tallinn, Estonia
Email: info@haktekseadmed.ee<\/a>
Phone: +372 53 44 8812<\/a><\/p>\n

Please send all questions and requests concerning personal data to info@haktekseadmed.ee<\/a>.<\/p>\n\n

2. What data we collect and why<\/h2>\n

Price requests, contact forms and orders.<\/strong> When you send us an enquiry (via the contact, price request, service or kitchen design form, the product enquiry basket, email or phone), we process your name, company name, email address, phone number, address and the content of your message. We use this data to respond to your enquiry, prepare a quote, conclude and perform a contract, and communicate about the delivery, installation, maintenance and warranty of equipment. Legal basis: conclusion and performance of a contract (GDPR Art. 6(1)(b)).<\/p>\n

Accounting.<\/strong> We keep the data on invoices and contract documents as required by the Estonian Accounting Act. Legal basis: legal obligation (GDPR Art. 6(1)(c)).<\/p>\n

Newsletter and offers.<\/strong> If you subscribe to our newsletter, we process your email address to send you news, special offers and information about events. Legal basis: your consent (GDPR Art. 6(1)(a)). You can withdraw your consent at any time via the link at the end of each email or by writing to us. We may send existing business customers information about similar products and services on the basis of legitimate interest (GDPR Art. 6(1)(f)); you can also opt out of this at any time.<\/p>\n

Product assistant (chat window).<\/strong> Our website has an AI-based product assistant that helps you find suitable products. Questions and answers entered in the chat window are processed to provide and improve the service. Please do not enter sensitive personal data in the chat window. Legal basis: legitimate interest in providing fast product advice (GDPR Art. 6(1)(f)).<\/p>\n

Use of the website and cookies.<\/strong> Cookies necessary for the website to function are always stored. We use statistics and marketing cookies only with your consent, which you give or refuse via the cookie banner. Statistics (Google Analytics) show us which pages are visited and how to improve the website. Marketing cookies (e.g. Google Ads and the Meta\/Facebook pixel, where used) allow us to measure the effectiveness of our ads and show relevant advertising. Legal basis: your consent (GDPR Art. 6(1)(a)). More details are available in our cookie policy<\/a>; you can change your choice at any time.<\/p>\n

Security.<\/strong> To protect the website against attacks, visitors’ IP addresses and requests are logged. Our contact forms are protected by Google reCAPTCHA, which checks that the form is filled in by a human. Legal basis: legitimate interest in ensuring website security (GDPR Art. 6(1)(f)).<\/p>\n\n

3. Who we share data with<\/h2>\n

We do not sell or rent your personal data. We share data only to the extent necessary for the purposes above, with the following partners:<\/p>\n